Last updated: January 2025
Welcome to OKO. By accessing or using our website at oko.com, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
Products
OKO manufactures and sells premium hydrogel eye patches designed for overnight use. Our products are intended for external use only and are not medical devices. They are designed to comfortably hold eyelids closed during sleep to aid hydration and comfort.
While our products are hypoallergenic and dermatologist-tested, they are not a substitute for medical treatment. If you have a medical condition affecting your eyes, please consult your healthcare provider before use.
Orders and Pricing
- All prices are listed in US dollars and include applicable taxes at checkout
- We reserve the right to modify prices at any time without prior notice
- Orders are subject to product availability
- We reserve the right to limit quantities or refuse any order
Payment
We accept major credit cards, debit cards, and other payment methods as displayed at checkout. All payments are processed securely through Stripe. By placing an order, you represent that you are authorized to use the payment method provided.
Shipping
- We ship to addresses within the United States
- Standard shipping takes 3-7 business days
- Orders over $50 qualify for free standard shipping
- Shipping times are estimates and not guaranteed
- Risk of loss transfers to you upon delivery to the carrier
Returns and Refunds
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase:
- Contact us at hello@oko.com within 30 days of delivery
- Products must be in their original packaging (unused patches only)
- We will provide a full refund to your original payment method
- Return shipping costs are the responsibility of the customer unless the product is defective
Discount Codes
Discount codes are subject to the following conditions:
- Only one discount code may be applied per order
- Codes cannot be combined with other promotions
- We reserve the right to modify or cancel discount codes at any time
- Codes may have expiration dates and minimum order requirements
Intellectual Property
All content on this website — including text, images, logos, graphics, and software — is the property of OKO and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.
User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use.
Limitation of Liability
To the fullest extent permitted by law, OKO shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions.
Changes to These Terms
We may update these Terms from time to time. Continued use of the website after changes constitutes acceptance of the revised terms.
Contact
For questions about these Terms, email us at hello@oko.com.